|Health and fitness|
For full enjoyment, a certain degree of health and fitness is required on our tours. Therefore, when you sign up for a tour it is on the understanding that you are in normal good health. If there is any doubt as to your health, it is your responsibility to provide us with a doctors certificate approving your health and safety for the trip for which you have signed up.
Before a booking can be accepted we must receive a signed booking form and the relevant deposit per person. When a booking is made within 75 days of departure the full amount of the tour must be paid at the time of booking. On receipt of the necessary documentation we will advise you (normally within 10 days) that your booking has been accepted. The final balance of your tour must be paid at least 75 days before departure date. If the balance is not paid in time we reserve the right to cancel your tour, retain your deposit, and apply cancellation charges as set out below.
|Code of conduct|
When you sign up for one of our tours, you agree to abide by the decision of your Caspin Journeys Ltd’ guide. If you commit a crime or behave in such a way as to endanger the safety and welfare of the party, our guides have the right to ask you to leave the holiday immediately and there will be no refund payable. On unescorted excursions we rely on you to act sensibly and prudently at all times and to comply with local codes of conduct. You will indemnify us of all losses and/or damages arising from any act of misconduct on your part or anyone in your party.
|Cancellation or alteration by you|
Any changes or cancellations must be communicated to us in writing (we accept fax).
Number of days prior to tour start Cancellation fee per person
|76 or more days||25% of tour price|
|75 - 31 days||30 % of tour price|
|30 - 15 days||50 % of tour price|
|14 - 7 days||
75 % of tour price
|Less than 7 days||
|Cancellation or alteration by us|
It is unlikely that we will have to make any changes to your holiday as described in the brochure as we carefully plan and organise our schedules. We do, however, reserve the right to alter a tour itinerary, for example due to adverse weather or similar considerations, or if we consider it necessary or for any other reason and at any time. We also reserve the right to cancel a booking or a tour if we consider it necessary, or if a minimum of 6 clients is not reached by 8 weeks before date of commencement of trip, or at any time and for any reason, although obviously we will endeavour not to do so. If we cancel a trip or a booking the client will receive prompt and full refund of all money paid to Caspin Journeys Ltd for the tour.